COVID-19 information

We’re all still learning about COVID-19 as the science and epidemiology is updated and can be confusing to keep up to date. 

So, on this page you’ll find a series of questions and answers which we’re often asked by our clients in hospitality and retail. If your question isn’t on the list, reach out to us for an answer.

Frequently asked questions

What is a COVID-19 risk assessment?

This is your key exercise which will determine the risks of COVID-19 in respect to your venue, staff and customers. It’s step one in deciding how you’ll fight the virus in your business.

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How often should I review my COVID-19 risk assessment?

You should update your risk assessment each time a substantial change is made to your COVID-19 strategy or at regularly periods to instigate a review of your COVID-19 strategy.

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Do face coverings protect against COVID-19?

Face coverings have been a controversial part of the fight against COVID-19. The guidance has changed along the way, but the current evidence suggests that face coverings of all types do have an effect on reducing transmission. However, some type of coverings are more effective than others.

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What do I need to consider before offering takeaway?

You should consider how the service will affect the COVID-19 risk to customers and staff including aswell as how you will ensure proper food safety is maintained throughout the process.

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What does the rule of six mean?

The rule of six applies across all tiers of restrictions. It means that nobody should socialise in groups of more than six (some exceptions apply).

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Is track and trace compulsory?

Yes. It is a requirement for hospitality venues to operate a suitable track and trace system.

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What details are required for track and trace?

Only sufficient details are required to identify those at risk of infection and provide a quick and effective way of communicating them. 

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What should I do if a staff member tests positive for COVID-19?

Should this happen, you need to act immediately to decide who else could be at risk of infection and make your venue safe before reopening for business.

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What is an incubation period for a virus?

The incubation period is the time period between a person being exposed to a virus and showing first symptoms. The length of this varies from person to person and illness to illness.

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How long is the incubation period for COVID19?

The period will vary person to person but the widespread scientific understanding now says that the average incubation period is 5-6 days. However, it is possible that the period can be as long as 14 days.

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Long form answers and further information on COVID19.

What is a Covid-19 risk assessment?

What is a Covid-19 risk assessment?

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Can my business reopen on 4th July?

Can my business reopen on 4th July?

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