Glossary

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  • a

  • About us
    We're in the corner of independent business - but what does that mean? Click to find out.
  • About you
    We're really proud to work with some of the most popular independent brands and we think you should know about them. Click to find out more.
  • Asbestos Awareness E-learning
    This online course is ideal in raising awareness for anybody who is at risk of coming into contact with Asbestos.
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  • Blog
    Read articles on health and safety, food safety, facilities, training, independent business and more.
  • Book a course
    View all classroom courses.
  • Book E-learning
    View all E-learning courses and book online.
  • c

  • COSHH E-learning
    This online course is ideal for anybody who may come into contact with hazardous chemical as part of their role.
  • CPR E-learning
    This online course includes essential information on resuscitation procedures used to used to provide basic life support to casualties of cardiac arrest.
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  • Display screen equipment (DSE) E-learning
    This course is for anybody who uses a computer workstation as part of their role. It will educate the learner on proper ergonomic technique to protective their physcial health.
  • e

  • E-Learning
    Click to see all e-learning courses.
  • Alcohol and drug awareness E-learning
    This online course is ideal for those who are at particular risk to alcohol and drug abuse as part of their role.
  • Electrical safety E-learning
    This online course highlights the risks posed by electrical equipment used in the workplace and discusses control measures to reduce that risk.
  • Environmental awareness E-learning
    Online course discussed how to increase energy efficiency and reduce carbon footprint.
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  • Fire risk assessment
    According to the UK Health and Safety law, all non-domestic premises must have a suitable and sufficient fire risk assessment.
  • Fire safety awareness E-learning
    This e-learning course is ideal for all employees in the workplace. It will provide a general understanding of fire hazards and how to reduce risk.
  • Fire warden E-Learning
    This online course provides fire safety information so the learner can go on to carry out a Fire Warden role in the workplace.
  • First Aid Course (1-day)
    This classroom course is ideal for first aiders working in a lower risk environment, such as an environment without heavy machinery or a first aider working under the supervision of a more qualified person.
  • First aid course (3-day)
    This three-day first aid course is ideal for first aiders who are working in higher risk environments or first aiders who are supervising others.
  • Food safety Level 1 E-learning
    This online provides a basic understanding of food safety. It's ideal for waiters, bar staff or any other staff working in a food environment who do not contribute to preparation.
  • Food safety Level 2 course
    This six-hour classroom course is designed for people involved in the commercial preparation and handling of food or drink such as Line Cooks.
  • Food safety Level 3 course
    This three-day classroom course is designed for managers and supervisors from commercial food and drink environments such as a restaurant, bar or cafe.
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  • Health and safety induction E-learning
    This online course is ideal for new starters. It will outline the importance of health and safety in the workplace including risks and control measures.
  • How it works
    What we do can seem complicated, but it's not really. Click to find out how it works and whether it would benefit you.
  • l

  • Fire safety Level 1 Course
    This three-hour classroom course provides an awareness of basic fire safety for all employees.
  • Fire warden Level 2 course
    This six-hour classroom course is ideal is for those who have a Fire Warden/Fire Marshal responsibility at work. It goes into more depth than the Level 1 Fire safety course.
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  • Manual handling course (Full-day)
    This six-hour classroom course is ideal for those regularly move objects by hand as part of their role. It goes into more depth about risk control than the half-day course.
  • Manual handling course (Half-day)
    This three-hour classroom course is ideal for those who may occasionally lift objects by hand as part of their role. If you regularly move objects, then you should consider the full-day course.
  • Manual handling E-learning
    This course is ideal for anybody who might be required to handle loads by hand. It will teach proper lifting technique and control measures to avoid injury.
  • p

  • Podcast
    'An Hour with an Indie' is our Podcast. We talk to industry leaders from independent hospitality and retail about business, life, market trends and hot topics.
  • r

  • Risk assessment Level 2 course
    This 1-day classroom course is for people who complete low-risk assessments or assist others with medium-high risk assessments.
  • Risk assessment Level 3 course
    This two-day classroom course is for people who are responsible for carrying out and regularly updating risk assessments on behalf of their organisation/business.
  • s

  • Security and terror E-learning
    This online course is businesses or people who feel their working environment is at increased risk of a terrorist attack.
  • Slips, trips and falls E-learning
    This online course is for everybody who faces a risk of slips, trips and falls in the workplace.
  • Stress awareness E-learning
    This online course is for anybody who experiences a higher level of stress in the workplace and wishes to learn control practices to reduce it.
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  • Working at height course
    This three-hour classroom course is ideal for everybody who works at height as part of their role, even a small height such as stepladders.
  • Working at height E-learning
    This course is for anybody who is at risk of falling from a height as part of their role. For example steps, ladders or a platform.
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